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Q: How do I login?

This FAQ assumes, you’ve already signed up for a free or paid membership, and have reset your password by following the steps in this FAQ.

  1. Visit the login page (click the link here).
  2. Enter either the username you gave us previously when you joined. Enter the password (either the one you can remember or the new one sent to you by email. Please note: passwords are cAsE sEnSiTive!

If entered correctly, then the login panel will look like this:

LoginTop tip:

Not sure if you’ve entered the correct password? Press the eye icon at the end of the password field to reveal your password.

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Feel free to get in touch with us. We're always here to help.

To keep it really simple, we've added the most common reasons for contacting us. If you need to speak to us about something else, just choose "Something else...".